Within Australia
Freight fees are calculated according to weight and postal zone.
Some destinations necessitate higher delivery fees.
There can be substantial charges for freight to more distant or remote locations within Australia.
International
Purchases to destinations outside Australia are subject to higher shipping and handling fees.
We will not be liable for cost or inconvenience transpiring from customs restrictions, import duties and tariffs peculiar to the destination.
The customer must bear all costs and burdens in relation to fees and delays resultant from international orders.
We always endeavour to deliver goods purchased as promptly as is possible so that we may serve our customers again.
The Winelistaustralia team
possess many decades of accumulated experience in the fine wine industry,
we are dedicated to delivering the highest standards of customer service
Customer Hotline
Phone us on 1300 996 891 and we'll respond ASAP
PRIVACY POLICY
Do we collect or retain people's details?
We are committed to the protection of any personal information provided to us.
Aussiewines can only collect or retain the details that are freely provided to us by site visitors.
There are two purposes for which we may invite our viewers and patrons to submit their details.
When making a purchase, to verify the credit card user and to determine a delivery address. We do not see or retain credit card numbers.
These are processed directly by ANZ Bank. We also invite returning patrons to create a username and password,
for the purposes of shortening the checkout process.
Registration to newsletters and informative emails that subscribers may cancel at their discretion.
In the event of a subscription cancellation, email addresses and relevant details are deleted from our records and will not be retained or transferred.
Aussiewines will not copy or disclose, distribute or sell any information collected from our customers to any other parties.
If you suspect or become aware of any unauthorised use of your personal information, we ask that you contact us immediately.
All Information supplied to us by our customers and viewers, is used solely for the purpose that it is given.
Credit cards and security.
Our company does not have access to credit card information at any stage of a transaction.
All Credit card information is entered directly by the customer, into ANZ Bank's Secure Internet Payment Gateway,
which authorises and completes the transaction.
By using this site, you consent to the collection and use of details you provide us, for the express purpose they are given,
in accordance with the terms in this privacy policy.
The Winelistaustralia team
possess many decades of accumulated experience in the fine wine industry,
we are dedicated to delivering the highest standards of customer service
Customer Hotline
Phone us on 1300 996 891 and we'll respond ASAP
ORDERS & DELIVERIES
We process all orders immediately
We do occasionally fall behind on dispatching orders, if we have no stock on hand, if the items are cellared interstate or if there is an abnormally large queue.
It may take a number of days to requisition stock and to organize transit.
If the purchase is made before noon on any business day, and the items are in our warehouse, the shipment is sent out the same day.
Some deliveries may arrive a day or two following the purchase if the destination is near the place of origin,
while some can take a fortnight or more if the journey is distant and remote.
If the address for delivery is within Australia, the goods are most likely to be delivered by national carrier and can reasonably be expected to arrive within 5 to 15 working days.
If you feel that your order has been unreasonably delayed,
please contact us and we will be happy to track your invoice.
Insurance of goods against breakage and mishap
Orders can be insured in full, for a fee of 1%. This is paid by the customer and is exclusive of the stated price of the product. The fee is processed automatically during checkout, and is added to the total bill before being presented for payment.
Changes of vintage
Vintage changes are a daily occurrence, and often come without warning. We take great efforts to provide our customers with the vintages stated on this website, however due to the nature of wine we may need to notify customers of vintage changes or substitutions before we despatch any items.
Disruptions to internet & system failures. E.&O.E.
In the case of network, systemic, IT based, or bank transaction errors, we will make every attempt to deliver to the customer a fair and reasonable outcome. The shopper must be vigilant generally when making purchases through the internet and be wary of it's nature. We take all reasonable precautions in the administration and maintenance of our on-line systems, and advise our site visitors to be prudent, to exercise caution, and to not abuse the service.
WARNING
Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years. The penalty exceeds $6,000
It is an offence for a person under the age of 18 years to purchase or receive liquor.
The penalty exceeds $500. Every order placed through this site is scrutinized by an alert team who are vigilant for indications that the purchase may have been made by a minor.
Our practice is to verify the customer or to refund the sale if we have any suspicion that the goods will be received by a person under the age of 18 years.
There's a single block of Montepulciano along Bird In Hand Road at Woodside in the northern Adelaide Hills, a warmer site with rocky, well drained soils, perfectly suited for Italians. The seaside influence of Gulf of St. Bird In Hand»
Meshach William Burge 1843-1942, was Grant's great grandfather, a central figure in establishing the Burge vineyards and estate. He was eleven years of age when his family moved from Wiltshire to the Barossa, where he toiled to develop what has grown into a thriving viticultural, wheat and sheep property near Lyndoch. Grant Burge»
Grove Estate became the go to vineyard for esteemed national brands on the hunt for stellar quality Hilltops Shiraz, some very choice parcels of Grove Estate found their way into the winner of the Finest Australian Shiraz Trophy. Immediately identified by early settlers who planted vineyards and made great wine, the Hilltops are renowned for a unique confluence of superior winegrowing aspects. Grove Estate»
When Johann Gramp planted his vines along the banks of Jacob's Creek in 1847, he was less preoccupied with the making of history but more concerned with the selection of rootstock and fruit, his choice was Shiraz. Jacobs Creek still retain access to some of the oldest vines in Australia and can call on harvests of the finest Barossa Shiraz every year. Jacobs Creek»
Named for a rare grasshopper Sigaus childi, found only at Central Otago within the Earnscleugh gold mine tailings, just across the road from Grasshopper Rock vineyard. The site is fortuitously harsh and sufficiently challenging to make the vines work their hardest. Grasshopper Rock»
Majella are one of the most highly awarded small wineries in Australia, the inaugural release of The Musician was met with unprecedented critical acclaim. In the tradition of the most salubrious Coonawarra vineyards, the Majella property was used extensively for grazing before being planted to vine. Majella»
Whole bunches and oak barrel ferments, the costly extravagance of three years tirage on sedimentery yeast lees, each bottle individually riddled by hand, disgorged and sent to cellar for the ultimate indulgence of extra age before release, Pamela is the zenith of the sparkling winemaker's art. Her luxurious effervescence exudes brioche, tarte tatin and French boulangere, her creamy textural mousse unravelling ribbons of rich yeasty autolysis, crème caramel and baked fruits. Wicks»
David O'Leary and Nick Walker have amassed hundreds of gold medals and trophies between them, including the prestigious Jimmy Watson. A shared confidence in the quality of Clare Valley fruit was the catalyst for them to establish their own winery. OLeary Walker»
A passionate, family owned and operated winery who've been rewarded with highly coveted Royal Melbourne Gold for their impressive Langhorne Creek reds. Temple Bruer have been waving the magic wand with their brilliant efforts at Merlot, scoring further medals at the Small Winemakers and Rutherglen Wine Shows. Temple Bruer»
Glenrowan is a place of great natural endowments, it grows the finest fruit and hosted a famous gold rush. Glenrowan has remained quarantined from any exchange of viticulture since the 1890s, a felicitious quirk of history which has preserved the provenance of some great old vineyards. Baileys Glenrowan»
The dedicated team at Bird in Hand are driven by a determination to grow into one of the world's great wineries. Proprietor Andrew Nugent lives and works among the vines and the winery. Bird In Hand»
It is an offence in Australia to supply alcohol to a person under the age of 18 years. Severe penalties apply to the supplier.
It is an offence in Australia for a person under the age of 18 years to purchase or receive liquor. Severe penalties apply to the procurer and the minor.
License 36312447